pokerboya slotPrivacy Policy
This page describes what we collect when you use pokerboya slot and how we keep that data protected. We at pokerboya slot respect your privacy and process your information only as needed to operate our platform, process your deposits and withdrawals, verify your account, and support our customer service team across Jakarta, Surabaya, Bandung, and other supported regions.
Our service is available only where local law permits. When you access pokerboya slot on Android or open our mobile site on iOS, you create a personal account tied to your identity, contact details, and payment method. We collect this information to comply with local regulations, prevent fraud, and deliver the live-dealer tables, slot games, and sportsbook markets you rely on.
We take data security seriously. Your payment information—whether submitted via DANA, e-wallet, mobile banking, or bank transfer—is encrypted and never stored on our servers in plain text. This page sets out how we handle that data, who may access it, and what rights you hold.
What we collect and how we use it
We collect personal details when you register for a pokerboya slot account: your full name, date of birth, email address, phone number, and residential address. We also collect identity documents (national ID or passport) and proof of address (utility bill or bank statement) to verify your account and meet local anti-money-laundering rules. This verification process typically completes within 1–2 business hours.
Payment data is collected whenever you deposit or request a withdrawal. We record the payment method you chose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), the amount, and the transaction timestamp. We do not store your wallet PIN, bank password, or credit card details; those remain with the payment processor. We use this transaction history to process refunds, detect suspicious activity, and report required summaries to local financial authorities.
Gameplay and account activity
We record your login history, game selections, bet amounts, and session timestamps. For live-dealer tables—whether blackjack, roulette, baccarat, or Dragon Tiger—we log your participation and table interactions to detect cheating, resolve disputes, and improve stream quality. We do not sell or share this activity log with third parties outside our fraud and support teams.
Cookies and device data
Our platform uses session cookies to keep you logged in and to remember your preferred language and interface settings. We also collect your device type, operating system version, IP address, and internet service provider to troubleshoot connection issues and monitor for coordinated fraud patterns. These are necessary for pokerboya slot to function; you cannot disable them without losing access to your account.
We retain your personal data for as long as your account is active, plus 7 years after closure, to meet local regulatory requirements and handle any disputes or chargebacks. Payment records are kept for 10 years under Indonesian banking rules.
Your rights and our obligations
You have the right to request a copy of all personal data pokerboya slot holds about you. Contact our support team via email or in-app chat, and we will provide a summary within 14 days. You may also request deletion of non-essential data, though we will retain identity documents and transaction records required by law (particularly for Liga 1 season activity or Idul Fitri / Idul Adha promotional periods where account verification is audited).
We share your data with third-party processors only as necessary: payment gateways process your DANA or e-wallet transaction details, customer-support platforms store your chat history, and our fraud-detection partner receives anonymised session logs. These processors are bound by data-protection agreements and may not use your information for their own purposes. We do not sell your email, phone number, or betting history to marketers or data brokers.
Our servers and backup systems may sit outside your jurisdiction, though data in transit is encrypted. If pokerboya slot experiences a data breach, we undertake to notify you within 72 hours and provide details of what information was exposed and what we are doing to contain it. Our customer support team is available 24/7 to answer privacy questions; response time is typically 1–3 hours during peak times and subject to verification during off-peak hours.
This policy may change as we add new features or meet new regulatory requirements. We will notify you of material changes via email and by posting an updated version here. Your continued use of pokerboya slot after we post an update means you accept the new terms.